Your second home deserves
attentive care.
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Villa Quiétude, we take over.
Owner of asecond home in La Rochelle, Royan, Île de Ré or nearby? Are you looking for areliable concierge service to monitor your homeduring your absence? Villa Quiétude is theresidential concierge servicespecialising in themonitoring and maintenance of second propertieson the Charente coast.
Our concierge service for second homes is made for you.
Villa Quiétude,
we take over.
Owner of a second home in La Rochelle, Royan, Île de Ré or nearby?
Our concierge service for second homes:
We ensure the regular monitoring of your villa or holiday home through scheduled visits with a complete inspection: checking installations (heating, plumbing, electricity), monitoring humidity and condensation, meter readings, mail collection, security checks (shutters, doors, alarm).
Each concierge visit results in a detailed report with photographs, sent immediately via your digital client space. In case of any detected anomalies (water leak, water damage, electrical problem, torn shutters), we intervene quickly and coordinate the necessary tradespeople.
Peace of mind in 3 steps
1
First meeting
Definition of your expectations, complete visit, handover of keys.
2
Start of monitoring
Access to your online space and establishment of the schedule.
3
Monthly report
Regular photo reports, coordination of service providers, and quick live response.
Our commitment to your peace of mind
Présence Service
For owners who wish for a discreet and reassuring presence, the "Présence" service is the essential watch over your villa. A meticulous monthly visit allows us to ensure that everything is in order in your absence.
It is the ideal solution for minimal peace of mind, providing you with the assurance that your property is monitored and maintained, ready to welcome you at any time.
Confort Service
The "Confort" service goes beyond simple monitoring. This package is designed for those seeking true comfort in their absence.
In addition to looking after your property, we become its active guardians: we coordinate the intervention of your service providers, check essential systems, and read your meters.
"Confort" is the assurance that your villa is not idle; it is maintained and kept in working order for you.
Quiétude Service
The "Quiétude" service is much more than a caretaking service; it is a bespoke experience. Designed for discerning owners, this excellence formula relieves you of all concerns related to your second home.
With an almost weekly presence and proactive management, we do not just maintain your villa, we orchestrate it entirely – from receiving your parcels to preparing it for your arrival.
Discover the absolute serenity of a perfectly managed property, where every detail is anticipated for your well-being.
Our commitment: exceptional care, designed for discerning owners
Exclusively non-renters
Your home is a private residence, not a holiday rental.
We are committed to working only with owners who do not use their residence for rental purposes. Your privacy and the private nature of your living space are thus preserved.
Personalised service
Your dedicated manager, who knows your home almost as well as you do.
You have a privileged contact who knows your property, its history, and your preferences, for a personalised and attentive service.
Absolute confidentiality
Your address and your privacy are sealed.
We handle your information with the utmost confidentiality. Your address is never disclosed, and access to your property is managed with the greatest discretion.
Guaranteed responsiveness
An alert should never wait.
Our priority: action. Detection of an anomaly, request for a service provider, urgent question? We are committed to responding and acting within strict contractual deadlines.
PRO Insurance
Comprehensive protection for total peace of mind.
Your property is covered by our professional liability insurance during every visit and intervention. Your assets are secure, in all circumstances.
Owner's space
Your villa, at your fingertips, wherever you are.
Access all your reports, documents, and visit histories in just a few clicks, 24/7, from your secure online client area. Peace of mind cannot wait.
Digital tracking of your residence in real time
- Access the complete history of your property
- Every visit documented in real time
- Tracking of interventions, alerts, recommendations
